Description

Summary

The Senior Human Resources (HR) Generalist is responsible for the human resources needs of supported business unit(s) and implementation of best practices to support achievement of corporate business objectives.

The Senior HR Generalist must be able to buildrelationships and establish credibility with employees from the wide range of departments comprising the corporate office. This position must be able to recognize and effectively adapt to changes in practices, protocols, and preferences from department to department.

Primary Job Functions

This section describes the primary /essential responsibilities that this job performs.

1. Conduct thorough investigations regarding employee relations matters, safety and performance issues, harassment, and other behavior that may be a violation of Company policy. Review results with supervisor and HR Manager and make recommendations on course of action. Approve relevant post accident drug tests. Assist the supervisor and/or HR Management with the corrective action and/or termination process, following all relevant SOP's. Work with management to coach and discipline
employees and resolve employee, team or business issues.

2. Assist in the recruitment efforts of non-exempt personnel, temporary employees and internal transfers. Follow internal candidate and external candidate interview, selection and hiring process. Complete and submit appropriate paperwork, ensuring a smooth onboarding process for the candidate. Participate in job fairs and other recruiting activities and initiatives

3. Conduct employee feedback meetings and participate in management updates. Assist with making changes that improve the working environment and overall employee relations. Maintain employee feedback documents.

4. Coach supervisors and area management regarding employee relations matters. Assist with communicating changes to employees that affect the business, and support supervisors with counseling and difficult discussions as necessary.

5. Assist in the development, administration and ongoing monitoring of Performance Improvement Plans (PIPs). Work with supervisors to ensure clear objectives, consistent approach and regular follow up. Ensure planning, monitoring and appraisal of employee work results.

6. Compile and maintain reports from the database. Assist in the evaluation of reports, decisions and results of department in relation to established goals.

7. Facilitate Company training as directed by HR Manager and/or the business. Training may include but is not limited to: New Employee Orientation, Union Avoidance, Servant Leadership, Harassment Training and other Company-required training. Ensure employees required to attend training sessions are present. Conduct additional training with new hires after start date to ensure understanding of company policies and basic safety requirements.

8. Conduct exit interviews and outplacement counseling, complete unemployment discharge questionnaires, and attend hearings as required. File investigation documentation.

9. Engage with employees and answer questions regarding benefits, employee relations matters, transfer requests, wages, and working conditions. Follow up on employee questions. Report any concerns to supervision and HR Management; assist with maintaining a positive working environment.

10. Participate in Company-sponsored events and activities such as the Company picnic, award ceremonies, meetings, annual gift handouts, and benefits open enrollment. Assist with the set up and clean-up of those activities.

11. Complete appropriate administrative documents in the change of an employee relationship, check for accuracy, and maintain appropriate staffing documents.

12. Demonstrate the Company's Core and Growth Values in performance of all job functions.

Job Qualifications

Education:

• Bachelor degree in Human Resources, Business Administration, or related field or equivalent work experience, Required

Experience:

• 3 years of Human Resources experience including employee relations, Required

Licenses or Certifications

• PHR or SHRM-CP, Preferred

Knowledge, Skills and Abilities

• Knowledge of state and federal employment laws
• Knowledge of OSHA safety practices and procedures
• Knowledge of employee relations principles
• Strong attention to detail
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Effective time management and organizational skills
• Work independently as well as in a team environment
• Document management system
• Analytical and problem solving skills
• Maintain confidentiality
• Working knowledge of Continuous Improvement
• Handle multiple projects simultaneously within established time constraints
• Proficient computer skills, including experience with Microsoft Office Suite, internet
• Perform under strong demands in a fast-paced environment
• Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
• Display empathy, understanding and patience with employees and external customers
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Who Are We?

At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific)
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.